Information for patients

Information for patients

Our team can walk you through the insurance process. If your out-of-pocket cost is greater than $100 for the Hereditary Breast Cancer Panel or Comprehensive and Guideline-Based Hereditary Cancer Panels, we will notify you and/or your provider before performing the test.

Quest offers an easy-to-use financial assistance program that limits out of pocket expense to $200 for qualified patients. For patients whose income is at or below the federal poverty level, the test will be performed at $0 out of pocket. We also offer additional financial assistance through payment plans. Learn more about our financial assistance programs here.

How to apply

  • For uninsured and underinsured patients that meet or fall below the federal poverty level, testing is provided at no charge
  • Uninsured and underinsured patients who meet income requirements (household incomes of greater than 100% and at or less than 400% of the federal poverty level) will qualify for an out-of-pocket maximum of $200 for eligible hereditary cancer tests
  • Financial criteria information is available on the US Department of Health and Human Services (HHS) website
  • To qualify, patient must meet income requirements
  • If insured, patients must meet their insurance provider’s requirements for this testing, such as obtaining preauthorization for testing
  • Fill out an application for financial assistance

For patients who require additional financial assistance, Quest Diagnostics offers payment plans of 0% financing for a 12-month period.

To take advantage of a payment plan, call the customer service phone number listed on your invoice. If you do not have an invoice, contact Billing Customer Service.

Do I qualify for assistance?

In which state do you live?
How many persons in your household?
What is your household's total yearly income?
Your household qualifies for assistance


We will determine your eligibility based on your income and the U.S. Department of Health and Human Services poverty guidelines. The guidelines are updated annually and are available at the HHS website.

Call 1.866.GENE.INFO (1.866.436.3463) for clinical consultation on test selection and results interpretation