The more you know, the better you can navigate the next steps

From test selection to expert analysis, Quest Advanced has more than 600 medical and scientific experts available for consultation and programs to help provide actionable insights.

Variant IQ – Family Insight Program

We use numerous methods and techniques to gather information about variants of uncertain significance (VUS). One of these tools is the Family Insight Program, which allows for segregation analysis, or determining whether the VUS is tracking with the disease in the family.

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Helping you understand test results

We have created reports to help you and your patients better understand hereditary cancer test results.

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Have questions?

If you have questions about which test is most appropriate for your patient or how to interpret your patient’s test results, our genetic counseling team is here to help.

We are available Monday-Friday from 8:30 AM to 8:00 PM EST by calling 1.866.GENE.INFO (1.866.436.3463).

Quest is also dedicated to connecting your patients with a genetic counselor when needed. To refer your patient to a genetic counselor, please visit the National Society of Genetic Counselors website or you may call us at 1.866.GENE.INFO (1.866.436.3463) and we will help you locate a genetic counselor in your area.

Simplified ordering process

Easily find detailed information for each test in the Quest Diagnostics test directory and order your Hereditary Cancer test collection kits by completing this online form. To complete the online order form, you’ll need your Quest Diagnostics Account Number.

If you aren’t sure if you have an account, call us at 1.866.MY.QUEST (1.866.697.8378) and we’ll be happy to look it up. We can quickly create an account for you today, so you’ll have everything you need to ensure seamless service—from kit delivery, to speedy order processing, to result delivery—including requisition forms, customer service contact information, and scheduled pick-up service when you need it.

Once your account is set up, ask the Client Services Representative to send your Quest Advanced Hereditary Cancer starter kits to you or complete the online form.

As always, for clinical consultation on test selection and results interpretation, you can call 1.866.GENE.INFO (1.866.436.3463).

Quanum® Lab Services Manager


makes it easy to order tests online 24/7 and get the results you need when you need them

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